If not there either, maybe you DO have bad adapter. * If NOT, look for its name as its own entry in the list. Repeat for anything whose name resembles that of your adapter (like "Intel WiFi adapter."). Does the Device status box say "This device is working properly". * If so, right-click it and click Properties. Go to Control Panel > System > Device Manager and look under Network Adapters. Something about the Intel drivers could be amiss. Terrible advice without further troubleshooting. Who's monitoring this? Replacing hardware without testing is NO SOLUTION. This is far from "Best solution", In fact, who said it's even a solution? Not OP. You then have the option of replacing the internal one or getting an external one, that connects via USB. ![]() ![]() ![]() In the end, you will probably need a new WiFi card. If you still can't get connected then I would try connecting via Ethernet.
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